Unfortunately, our policy is not designed to extend coverage to a commercial kitchen that is being used to prepare food for the event. You will require business/commercial insurance for the use of the kitchen.
Vendor Insurance from Duuo
Only pay for the days you need while exhibiting with confidence!
Exclusive Multi-Day Flex Policies Available
Exhibit at any event in your province with 150-Day, 26-Day and 4-Day Flex Policies. Available exclusively through our partnership with the farmers’ market associations listed below. Access these packages by becoming a vendor member in your province.
Select your province to learn more and get a quote:
Farmers’ Markets Ontario
BC Farmers’ Markets
Alberta Farmers’ Market Association
What Is Vendor Insurance?
Prepping for an event is tough work. Making travel arrangements, setting up a booth, finessing your sales pitch, there’s a lot of moving pieces to account for. At Duuo, we know insurance isn’t the first thing you think of as you start prepping your booth – that’s why we want to make the process as easy as possible!
Our on-demand, online platform allows you to purchase trade show or vendor insurance in minutes, providing coverage for the days you’ll be exhibiting without any service fees or the need to speak with a broker.
Who is Duuo?
Created by Co-operators, Duuo is dedicated to creating innovative insurance solutions that meet the needs of a new breed of Canadians. Our vendor insurance product was designed to provide liability coverage for exhibitors that are working to showcase their unique products and services at events and trade shows in Canada.
What does Vendor Insurance cover?
Duuo’s Canadian vendor insurance covers the following:
Event Liability (Bodily Injury & Property Damage)
Tenants’ Legal Liability
Medical Payments*
*We offer limited coverage for medical expenses incurred. For more detailed information on what’s covered, please refer to your policy.
Types of Exhibits We Cover
We provide trade show or exhibitor insurance for a variety of events, allowing vendors to exhibit confidently. Events include:
- Farmers’ markets
- Arts & craft shows
- Trade shows
- Exhibitions
- Flea markets
- Concerts
How to purchase
With Duuo’s on-demand, online platform, you can purchase vendor insurance in Canada in less than 5 minutes.
Simply click the get quote button, fill in 3 short questions, and then boom, you’ve got a quote! To complete purchase of coverage, sign up for a free Duuo account to add your additional insured. It’s really that easy! Duuo even gives you the option to send your Confirmation of Liability Insurance directly to the host or venue where you’ll be operating your booth or kiosk.
Testimonials
Submitting a claim
Should you find yourself in a situation where you need to make a claim, we’ve made it as easy as possible for you to get the job done.
You can submit a claim entirely online! Just answer a few quick questions to let us know what happened, and we’ll have one of our friendly claims adjusters reach out to move the process forward quickly and efficiently.
Frequently Asked Questions
Got questions? We have answers!
What is the liability limit for Duuo vendor insurance?
You can choose between a $2,000,000 or $5,000,000 liability limit when purchasing your vendor insurance policy.
Where is Duuo vendor insurance available?
Duuo vendor insurance is available in select Canadian provinces, but it is not yet available in the territories. While not yet available, we expect to launch our vendor insurance product in Quebec soon.
Is there a deductible?
There is no deductible applicable to liability claims, however, if you have purchased our optional Business Property Coverage, there is a $1,000 deductible applicable to those losses.
Can I use Duuo vendor insurance for an event that takes place outside of Canada?
Duuo is exclusively available in Canada, and as a result we can only offer coverage for events that take place in Canada.
Do I need a membership to purchase through one of the farmers market associations?
Yes, you will need to be a member of a farmers market association to purchase multi day flex policies through their preferred partner flow.
We currently work with:
FMO (Farmers Market Ontario)
AFMA (Alberta Farmers Market Association)
BCAFM (British Columbia Association of Farmers Markets)
Please note that it is the policyholder’s responsibility to ensure that all membership fees are paid and that their membership is valid, active, and in good standing. If you need to verify this, please reach out to your market organizer or association contact.
Click here to review the information on our website.
If I have multiple events in the same week, will this policy cover me for each of them?
Our vendor insurance policy is designed to cover one vending event for the selected time frame.
If the event you are attending is the same event, running for several days, that is one policy where multiple days of coverage can be purchased.
If you are attending different events over several days, you will need to purchase a separate policy for each event.
We do have packages available for members of a farmers market association. If you are interested, check out the information on our website.
My market referred me to Duuo, how do I get the discount?
Your market will need to be registered with Duuo for you to receive the discount.
Search for the event and select it from the drop-down menu. Once your market is selected, you can select the package you would like, and the discount will automatically be applied.
This is an example of an event on our list—it will automatically appear in the drop-down menu.
At my booth, I have items on your exclusions list, can I still purchase coverage?
When the items at your booth fall under our policy exclusions, we suggest you find a policy that will offer you full coverage, even if that means we are not the best option for your needs.
If you are vending various items, you can still purchase coverage for the booth area and the items we can offer coverage for.
Please read the exclusions carefully, as coverage will not be extended to any excluded activity or product. Additionally, if you choose to purchase the optional business property coverage, it would not extend to any activity or items on the exclusions list.
Does my vendor policy extend coverage to a commercial kitchen?
Are candles covered under my vendor insurance?
Unfortunately, our vendors insurance is not able to offer coverage for candles, due to the high risk of reactions to scents.
Can I purchase additional policies if I will be a vendor at one event, for more than 7 consecutive days?
Unfortunately, no. If you are attending an event as a vendor for more than 7 consecutive days, we would not be able to offer coverage unless you have purchased a flex policy. This will provide you with coverage that you can use at any time.
In addition, if you have purchased a flex policy and still need additional days, you can purchase a second flex policy for additional days.
How do I add someone to my coverage?
Any additional insureds required will automatically be listed. If you need to add anyone else to the coverage, you can do this on the last page of the purchase process. You have to proceed past the price details screen and excluded activity agreement to get to this step.
How do I make updates to my certificate of insurance after purchase?
If you need to update your policy after purchase, the fastest way is to cancel and repurchase with the updated information.
If you have additional questions, please contact our customer service team.
** If you have purchased a policy through one of the Farmers Market Associations, you can edit your certificate using the link at the top of your certificate of insurance.
How do I cancel my vendor policy?
You can cancel your policy from your online Duuo account as long as it is before the policy start date.
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Log into your Duuo Account
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Navigate to the ‘Summary’ section of your policy – Other Insurance – select ‘Event Vendor’
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Click on the three dots in the policy banner as shown below – select ‘Cancel’
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Select cancel again to complete.
** If the event date has passed, please contact us and we will be happy to assist you.
