Got questions? Let’s chat!

How to reach us

We’re available to connect Monday – Friday, 9AM – 7 PM EST. Here’s how to reach us!

1. Chat

Use our chat tool for a self-serve experience! Simply click the message icon on the bottom right corner to find your answers and get the help you need.

2. Email

Send an email to and we’ll get back to you as quickly as we can!

3. Phone

You’re also welcome to give us a call if you’re unable to find your answer from our chat tool or FAQ’s.


Suite 1400
1 York Street
Toronto, Ontario M5J 0B6

Duuo is a digital, on-demand, self-serve platform where quotes are completed, and policies are purchased from start to finish on our website.

Media Requests

If you’re a member of the media and would like to speak with Duuo, please don’t hesitate to contact our PR team!