Terms and Conditions

This website is the property of Duuo. The use of this website is subject to these terms and conditions, our privacy policy, and all applicable laws. By accessing and using this website, you are accepting these terms and conditions without limitations and agree to be bound by these terms and conditions and all applicable laws. If you do not agree with any of these terms and conditions, please exit this website immediately.

General

The term “Duuo” means, collectively, Duuo Insurance Services Inc. and any of its related, affiliated and subsidiary corporations, including (without limitation) The Co-operators Group Limited, Co-operators General Insurance Company, Co-operators Life Insurance Company, HB Group Insurance Management Ltd., Federated Agencies Limited, Co-operators Financial Services Limited, CUMIS General Insurance Company, The Sovereign General Insurance Company, The Edge Benefits Inc. and Premier Marine Insurance Managers Group (West) Inc.

Duuo reserves the right, in its sole discretion, to modify these terms and conditions at any time without notice to you, and your continuing use of this website following such modifications shall indicate your acceptance of such modifications. You should periodically revisit this page in order to review the latest version of these terms and conditions.

The laws of the Province of Ontario and the laws of Canada applicable therein (without regard to conflict of law provisions) shall govern your use of this website, the materials and information provided on this website and these terms and conditions. Any legal action or proceeding relating to this website shall be governed exclusively by the courts of the Province of Ontario and all courts of appeal therefrom. If you access this website from a location outside of Canada, you do so on your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

If any provision of these terms and conditions are found by a court of competent jurisdiction to be invalid or void, then that provision shall be deemed to be severable from the rest of these terms and conditions and shall not affect the validity and enforceability of any remaining provisions of these terms and conditions, which shall remain in full force and effect. Duuo’s failure to enforce, or delay in enforcing, any of these terms and conditions shall not operate as a waiver of any of Duuo’s rights or privileges under these terms and conditions. When it is appropriate, a word used in the masculine gender includes the feminine gender, and vice versa.

These terms and conditions are of general application to this website, and are supplementary to any disclaimer, term or condition of specific application on a particular webpage provided on this website. In case of conflict, the specific disclaimers, terms and conditions shall govern over these terms and conditions.

Products and services of Duuo are only offered in jurisdictions where they may be lawfully offered for sale. Not all products and services are available in your province or territory of residence. Discounts, coverage and eligibility vary by province and territory. All products and services are subject to the terms of the applicable agreements and laws that apply thereto. In case of any discrepancy between any such agreement and this website, the agreement will govern. The information on this website does not constitute an offer or solicitation by anyone in any jurisdiction in which an offer or solicitation cannot legally be made, or to any person to whom it is unlawful to make a solicitation.

The insurance coverage described in this website is underwritten by Co-operators General Insurance Company or by third party insurance companies which have entered into agreements with Duuo and is administered by Duuo.

Availability of Website – Not applicable in Québec with respect to any web pages accessed by clicking on “Get Quote”

Duuo does not warrant that this website will always be available or that it will meet your requirements, nor does it warrant that access will not be interrupted, or that there will be no delays, failures, errors or omissions, or loss of transmitted information. Duuo assumes no liability for loss or damages (including direct, indirect, special, incidental, consequential or punitive damages) that may result from any of the foregoing.

Disclaimer  – Not applicable in Québec with respect to any web pages accessed by clicking on “Get Quote”

The material and information provided on this website is provided “as is” and without warranties of any kind, either express or implied. Duuo disclaims all warranties, express or implied, with respect to this website, including, without limiting the generality of the foregoing, all warranties of merchantability and fitness for a particular purpose.

Without limiting the generality of the previous paragraph, Duuo does not guarantee that the material and information provided on this website will be up-to-date, complete or accurate. Such material and information is subject to change without notice.

It is your responsibility to evaluate the accuracy, completeness and usefulness of any opinions, services or other information provided on this website. The opinions, services and other information provided on this website do not constitute, and Duuo is not rendering, legal, accounting or other professional advice, and Duuo disclaims and does not assume any liability whatsoever with respect to such opinions, services or other information.

Duuo disclaims all liability arising from the use of this website or the materials and information provided on this website by any user, including any losses, damages, lawsuits, claims or expenses a user may incur as a result of accessing or using this website or such materials or information. Further, and without limiting the generality of the foregoing, in no event shall Duuo be liable for any direct, indirect, special, incidental, consequential or punitive damages arising out of the access or use of this website or the materials and information provided on this website, even if it has been advised of the possibility of such damages.

Copyright and Trademarks

Unless otherwise noted, the graphic images, buttons, layout and text contained in this website are protected by copyright and are the exclusive property of Duuo, represent only part of the intellectual property of Duuo, and may not be copied, redistributed, reproduced, republished, stored in any medium, re-transmitted, modified or made public for commercial use, in whole or in part, without the express written consent of Duuo. Users of this website may copy any materials or information provided on this website and display and use such materials or information for their own personal use, but may not republish or reproduce such materials or information in any manner, including electronic reproduction by uploading or downloading for commercial or other uses, without the prior written consent of Duuo. Where the copying or republication of materials or information provided on this website is permitted by these terms and conditions or by the written consent of Duuo, an acknowledgment of the source must be included whenever such materials or information are copied or republished.

Certain names, words, titles, phrases, logos, icons, graphics or designs contained in this website may constitute trade names, registered or unregistered trademarks or service marks of Duuo or third parties. Such trade names, trademarks and service marks are protected by applicable laws, and may not be used except with the prior written consent of Duuo or the applicable third party. Any unauthorized downloading, re-transmission, or other copying or modification of trade names, trademarks and service marks found on this website may be a violation of statutory or common law rights which could subject the violator to legal action. The display of logos on pages of this website does not imply that a license of any kind has been granted to anyone else. Duuo prohibits the use of its logos and registered names as hyperlinks to any other websites without written authorization. All rights reserved.

Specific Attributions

The symbols ® and TM designate Canadian registered trademark and unregistered trademark status respectively.

duuo™ and duuo by cooperators™, used under license from The Co-operators Group Limited.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC.

Hyperlinks  – Not applicable in Québec with respect to any web pages accessed by clicking on “Get Quote”

Duuo does not guarantee that any hyperlink provided on this website will be accurate at the time of your access. Moreover, the website pointed at by a hyperlink provided on this website may be developed and maintained by persons over whom Duuo has no control. Duuo cannot and does not monitor third party websites, and, accordingly, Duuo makes no representations or warranties regarding, and assumes no responsibility for, any websites pointed at by a hyperlink provided on this website or otherwise referenced on this website. The inclusion on this website of a hyperlink to a third party website is not an endorsement of, and does not constitute our approval of, the website to which the hyperlink points, the relevant third party, or its goods or services. Hyperlinks are provided on this website solely for your convenience. Accessing a website via a hyperlink provided on this website is entirely at your own risk.

Data Transmission  – Not applicable in Québec with respect to any web pages accessed by clicking on “Get Quote”

Duuo has the right, but not the obligation, to monitor any transmission made to or from this website. Duuo is committed to respecting the privacy of your personal information. However, the internet is not a secure medium of communication and, accordingly, Duuo cannot assure the privacy or security of any information that you input into this website or transmit to us over the internet via this website, via email or otherwise. Duuo is not responsible for any damages that you or others may suffer as a result of the loss of confidentiality of any such personal information during its input into this website or its transmission to us, or in our communicating such personal information to you at your request.

Quality  – Not applicable in Québec with respect to any web pages accessed by clicking on “Get Quote”

Duuo does not warrant that any information, software or other material accessible through this website is free of viruses, worms, trojan horses or other disruptive, destructive or harmful components.

Online Quotes and Online Insurance Purchases

Any quotes provided by this website are estimates only, and are neither an acceptance of insurance nor a guarantee of insurability. Such quotes are based on the information you have provided and do not include any applicable taxes. For online purchases of insurance the amount of applicable taxes will be displayed at checkout prior to making your payment. Further information may be necessary to provide you with a final quote and, accordingly, the actual premium may be higher or lower than the initial quote. You must provide us with all known facts which are likely to materially influence us in the appraisal of the risk, the setting of the premium or our decision to provide you with coverage. In the event of a difference between the initial estimated premium and the final quote, whether higher or lower, the final premium quoted will apply.

The purchase of insurance using this website, where available, is limited to persons having the age of majority in the relevant province or territory. Any insurance policy purchased through this website, where such purchases are available, must be for your benefit, or for your benefit and the benefit of another person. You and any third party who is an insured under any insurance policy purchased through this website are bound by the terms and conditions of the policy without qualification. A copy of the insurance policy will be made available to you following your purchase through this website, please read it carefully after making your purchase. We recommend that you save a local copy of the insurance policy on your device for your records. Any insurance policy purchased through this website is exclusively based on information you provided us. You must pay the full amount of the premium and applicable sales taxes displayed at checkout, and such payment must not be subsequently reversed, in order for the policy to be validly issued and in force.

In requesting an online quote or purchasing a policy online, you are consenting to the collection, use and disclosure of your personal information, and such collection use and disclosure shall be governed by our privacy policy. Where you provide us with the personal information of a third party, you confirm that such third party has authorized you to disclose such personal information to us. For more information on our privacy policy, please click here.