Who is Duuo?
Established by Co-operators, Duuo was formed to provide innovative insurance solutions to our ever-evolving digital world.
We designed our vendor insurance product to provide coverage for people who regularly exhibit at events like fair vendors, and more! Duuo offers affordable coverage that can be purchased online, 24/7, free of cancellation and service fees.
What does vendor insurance cover?
Our vendor insurance for fairs policy covers the following:
- Event liability (Bodily Injury & Property Damage)
- Tenants’ Legal Liability
- Medical payments*
*We offer limited coverage for medical expenses incurred. For more detailed information on what’s covered, please refer to your policy.
How to purchase
It’s simple! Just answer a few questions about your booth, like what you’ll be selling and the date of the event and we’ll provide you with a quote. After that, you can sign up with a Duuo account and purchase coverage!
Policies start at as little as $15 a day, and the entire process will take you less than 5 minutes. Should you run into any issues, our friendly support team is on hand to answer any questions you may have about your coverage.
Frequently Asked Questions
What is the liability limit for Duuo vendor insurance?
You can choose between a $2,000,000 or $5,000,000 liability limit when you are purchasing your policy.
Where is Duuo vendor insurance available?
Duuo vendor insurance is available in select Canadian provinces. It is not yet available in the territories. While not yet available, we are expecting to launch our vendor insurance product in Quebec soon.
Is there a deductible?
There is no deductible applicable to liability claims, however, if you have purchased our optional Business Property Coverage, there is a $1,000 deductible applicable to those losses.
Can I use Duuo vendor insurance for an event that takes place outside of Canada?
Duuo is exclusively available in Canada, and as a result we can only offer coverage for events that take place exclusively in Canada.
The event host asked to have their business address listed on the Certificate of Insurance– can I add this after I’ve purchased my policy?
We are currently working on making this function available to our clients, but for the time being it is not something we offer.
If you need to make a change to your Certificate of Insurance after you’ve purchased your policy, we recommend you log in to your Duuo account and cancel your original policy. We’ll instantly refund 100% your policy premium, but this may take up to 7 days to appear on your credit card. After you have been refunded, you can purchase a new policy with the updated information.
To avoid this situation, we recommend taking time to ensure every detail has been correctly filled out when you are adding insureds to your Certificate of Insurance.
If I have multiple events in the same week, will this policy cover me for each of them?
Our vendor insurance policies will cover the policy holder for one specific vending opportunity at one event for the selected time frame. If you wish to purchase coverage for multiple events, you will need to purchase a separate policy for each.