Testimonials from Duuo's Customers

What our customers are saying!

Short Term Rental Insurance
Event Insurance
Perfect solution for short term rental insurance. Easy, affordable and convenient
Linda Simopoulos
Fast, super easy and convenient. Great coverage for a great price. Will definitely use again.
Alec MacNeill Richardson
Recommend Duuo to anyone needing rental coverage, great company and site to work with.
Sarah Hosick Cassar
Very pleased, so far, with the ease of using Duuo to cover each guest in my Short Term Rental! The process is painless and fast to obtain coverage, and the price is affordable. I truely appreciate receiving an "end if policy" reminder at each checkout! It reminds me to buy another policy for the next guest checking in!
Linda Tomilson
Easy to use. Excellent user experience , and super inexpensive. Peace of mind, with a super trustworthy company. Way to go co-operators. You have transformed the insurance industry and how to purchase coverage!! Just excellent!
Paul Paruch
I recently had a claim with DUUO and the experience was very positive. I unfortunately had a substential damage to my furniture from a short term renter. Fortunately, I bought coverage from duuo. The initial consultation call was taken good care of, and then a claim specialist worked through the process with me. During the process there was a staff change so I experienced a delay for about two weeks but then another specialist took over and moved to close the claim really quick once all the documents and evidence are evaluated. I am very glad that I bought the insurance. There is a $1000 dedcutable for the furniture damage, but if I were not with DUUO I would have to pay substantially much more out of the pocket. I find DUUO very trustworthy, responsive and sympathetic during this claim process. Talking with DUUO staff was a totally different experience from talking with the "Airbnb host guarantee program" staff. The Airbnb program that suppose to protect host was proven completely useless. I will never rent out my property for short term without the DUUO coverage.
Haifeng Yu
The process was simple and quick. The cost was also very reasonable. I am glad I found DUUO.
Robert Sincennes
Great way to insure short term rentals
Michael Thai Nguyen
Very user friendly, quick to respond to questions and friendly trustworthy service.
Tom Motz
Prior to our rental time we were having many problems finding a temporary insurance option to rent our house out for 40+ days. Our main insurance provider wouldn't cover us unless it was with specific rental agencies and within their day limit. Most other insurance companies required a much higher premium for coverage. I stumbled on Duuo one day and I couldn't be happier. I dealt with Sunni primarily and my experience with Duuo was outstanding. The rental agency we used was not listed on their website but once I sent all appropriate information Sunni added them after careful assessment. I was able to purchase the coverage at a discounted rate with a few clicks. Quick simple and very easy to deal with. I will 100% be using Duuo for future coverage.
Arthur Switzer
Super easy to use platform, highly recommend. Cheap option on top of existing insurance that really compliments existing short term rental platforms own guarantee. Transparent contract that's easy to read as well. Check it out, you wont be disappointed!
Jenny and Rob MRP Management
So far I really like using Duuo. It is a newer offering that I use for my cottage when I Airbnb it. It only charges for the nights I rent, and the coverage is exactly what I was looking for. I don't need commercial insurance when I use Duuo! Highly recommend it.
Wendy MacIntyre
The process of buying the insurance was very easy, streamline and affordable. Good piece of mind knowing you have extra insurance in case a problem happens. I have not made a claim so I cant comment on the "Claims" process.
Rod Wright
Seems like it may be a good extra insurance to have but just make sure you have another insurance policy as well through someone else like Airbnb, etc... you can buy this insurance very easily but you won’t be covered if it’s the only insurance you have as one of the operators on the phone told us.
Pat Cosco
Duuo is very convenient to book insurance on short term stays. Their staff are very helpful if you have any concerns. Billing process is good for record keeping.
Rob Stryker
Easy to setup and register new guests. A couple clicks and your done. Great piece of mind knowing you’re covered for a low nightly fee.
Marc Rowsell
Very easy to use Website.
Richard Bryan
This is a simple to use and very clear insurance policy for our seasonal and part time Airbnb rental. We have found it economical to use and the occasional support needed or questions we've had have been quickly and clearly addressed. Awesome!
Lynne Murray
Finally, a modern underwriter who understands today's economy and has done a very slick job of servicing short-term rental needs.
Ted Buck
Very simple and easy with an affordable premium rate. Fills the gap related to the short term rental of our cottage that is left by our existing insurance policy. Thank you for a simple solution and piece of mind that you can't find with "traditional" policies.
Gregory Barr
Very easy to use. Very convenient. Fair pricing. Would like to see a DUUO app soon. And would like to speak to someone on the phone, rather than an online forum. Overall, very happy with DUUO.
Chris C
Duuo was quick and easy to set up and offered by far the best prices of the quotes we received for our Airbnb coverage. We thankfully didn't have to make any claims which is why the ranking is a 4 (I can't give a ranking of a 5 until I've gone through whole process). Excluding the claims process Duuo was a 5/5.
Ian MacPhee
I was so happy to find Duuo for comprehensive coverage of my AirBNB when other insurance providers would not cover short term stays. Every aspect about using Duuo has been easy, they are definitely geared towards customer service, so different from my other experiences. From signing up to making sure I had the correct coverage amounts. I can add in a reservation and be covered in less than 2 minutes. And I only pay for they days I need. I could not be running my AirBNB without this service. Now if they would have a Duuo app they would be perfect!
Amy Whitfield
Easy vacation rental insurance to add to your regular rental insurance!
Sallie Cabrera
Duuo is a great insurance. I only pay when I need it. You can purchase insurance online and when my barbecue blew up they paid the claim in about 2 weeks. I am very happy, great idea.
John Fortugno
I would highly recommend DUUO! There support team online were terrific and helped me sort through my issues. I now am very happily using their insurance as needed for our Airbnb.
Debra Kasprick
This is a great option for additional coverage for short-term rentals. So easy to use and the coverage offered provides peace of mind.
CG McCann
Excellent option for event insurance. Will definitely utilize Duuo again!
Polly Krier
The most simple and easy to use website I found for insurance. Recommended!
Nicole Baldwin
Duuo was amazing! Such a quick and easy process to insure our event!
Brittany Jones
Duuo's website was easy to navigate and clear to understand. We were able to get the coverage we needed for a single-day sporting event in minutes. Because this is underwritten by The Co-operators, I know its reputable and community minded, which was the perfect choice for my community event. Thank you for making insurance accessible and allowing us to host our event knowing we are covered.
Jennifer Ross
It was really easy to apply for the insurance and very reasonable in price. I would recommend this insurance company to my friends and family.
Julie Sydiaha
The ease of securing liability insurance for my event was great and the premium was unbelievably affordable. Will definitely recommend using this company and will use them again.
Debbie Rahim
I messed up the first time I used Duuo and emailed them. They replied within a few hours and we got it sorted. Easy to use and very reasonably priced.
Joel Gray
Great, speedy turnaround and service! Would definitely recommend to others. The website is slick and really attracted us when we were looking for last minute event insurance.
Lucy Gregory
Easy, efficient and highly recommended. Who would of thought that insurance for your venues could be so easy and extremely affordable. Thank you DUUO!
Patrick Kimmell
Background: I was organizing a family Christmas for about 30 people and chose to hold it at a lakefront community centre instead of our home. What family get together doesn’t include wine and beer. Snag: The municipality required a Liquor License and Liquor Liability Insurance Certificate. I had never personally bought either and wondered about the mounting costs. The dream of a lakeside venue seemed to fade. Solution: I checked around for the cost of Liquor Liability coverage. The brokers said there were just two insurance companies who could provide this in Ontario but I found that both cost more than I wanted to pay. In checking online I found reference to Duuo - weird name, therefore wary. The price was right but I wondered if it was legitimate. In researching Duuo I found it was an arm of Co-operators. GREAT! I trusted them completely. The process of purchasing the coverage & providing the necessary documentation to satisfy the needs of the lessor was remarkably simple. I would highly recommend Duuo to anyone looking for Liquor Liability Insurance for a special event. Bonus: I could now turn my attention to the turkey, pumpkin pie and decorations! The event came and went with many laughs and added memories.
Betty Schmidt
Great company to work with for Event Insurance!! Easy to get a quote. Reasonable rates. Will definitely use them for our upcoming events!
Deb Kalyn
First experience was good, looking forward to work with Duuo on next event.
Bineesh Varghese
Everything was easy, fast and smooth. I will use them again in the future.
Hazel Ann Rodriguez
Duuo is great! I accidentally had 2 policies go through for 1 event and contacted them for help to fix it, they were very helpful and responded promptly to help me cancel one and get refunded. It was quick and easy, even with the little hiccup. I've recommended them to friends and plan to use them again.
Crystal W
Registering for insurance was soooo easy and the cost was so affordable. This company takes all the confusion away from purchasing insurance. It's all done online but answering a few questions. Wow I'm impressed and I've already started sharing your company with others in my network! Thank you.
The Goddess Temple
Simple and easy process for getting event Insurance and prices are comparable to other providers thought still more expensive than I had hoped. Would definitely recommend to anyone!
Allyson Conrad
We were required to purchase insurance for our 100 person wedding - our caterer recommended Duuo and we're so glad she did! The process of acquiring insurance is extremely simple and user friendly. Everything is done online and we had no problems whatsoever purchasing what we were looking for. We will recommend Duuo to our friends should they need similar services. 10/10!