Rent-my-Stuff: Peer to Peer Equipment Rental Insurance

Introducing “Rent-my-Stuff” Insurance

It seems like you can rent just about anything you need these days. At Duuo, we’re big fans of the sharing economy! That’s why we’ve become the only insurance company in Canada to offer on-demand “Rent-my-Stuff” insurance to equipment owners.

Rent-my-Stuff insurance is designed specifically to remove the risk and discomfort of renting your valued belongings to strangers.

Why we love the sharing economy

Not only does the sharing economy reduce waste, but it also comes with financial benefits for both parties.

Owners are able to make a little extra money by renting out their stuff, and renters get easy access to things they only need for a little while. It’s a total win-win!

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What are the benefits of Rent-my-Stuff Insurance?

Rent-my-Stuff Insurance coverage from Duuo is:

  • Designed to protect your belongings in the event of theft, loss, or accidental damage.
  • Episodic or “on-demand”. This means you only pay for coverage while your stuff is being rented.
  • Easily purchased online in minutes.
  • Intended to remove the headache of relying on your renter to get proper insurance.
  • Supported by a simple, online claims process.

Click HERE to read the full policy.

*Individual circumstances may vary. You may wish to contact the licensed insurer’s representative or a licensed insurance agent if you need advice about your insurance needs.

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How can I get Rent-my-Stuff Insurance

Right now, Rent-my-Stuff insurance is available to equipment owners who use one of our approved platforms to book their rentals. Rent-my-Stuff insurance is not yet available in Québec, but we plan to be there soon!

If you use a rental platform that you would like to see approved, please tell us a bit more so we can look into it!

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We’re always looking to add more platform partners!

We’re excited to start partnering with more rental platforms, so that we can start providing protection and peace of mind to their users. If you represent a rental platform, feel free to drop us a line. We’re eager to talk to you!

Frequently Asked Questions

Got questions? We have answers!

What type of policy is Rent-my-Stuff insurance?

It’s important to note that Rent-my-Stuff insurance is intended for property damage only. It does not include liability coverage. Want more details? You can download the full policy right HERE.

If something happens to my gear, how do I submit a claim through Duuo?

Submitting a claim is done completely online and only takes a few minutes. Simply login to Duuo then use the ‘+’ icon to ‘Add a claim’.

The Duuo claims bot will ask you a few questions to get your claim started. You can also provide any supporting documents. Once your claim is submitted, you’ll be able to follow its progress through your Duuo account. Don’t forget to review and complete your claim draft in order to get the process rolling.

What can I expect once I’ve made a claim through Duuo?

Once you’ve provided all your information, Duuo will assign a claims adjuster to help you out. You can expect to be contacted by your adjuster within one business day. Don’t worry, the adjuster will guide you through the claims process, and you’ll receive regular status updates from beginning to end.

The status of your claim can also be viewed within the Duuo app by heading to the ‘Claims’ area. This is where you’ll also be able to review the details of your claim.

In the event I have to make a claim through Duuo, is there a deductible?

We’re happy to share that there is no deductible on claims you make with Duuo!

Will my Duuo insurance policy cover me if someone breaks my gear while they are renting it?

Yes, that’s the protection that Duuo is designed to provide to our gear owners. With a Duuo policy, you are covered for things like theft or accidental damage. Like any insurance policy there are some exclusions (that you can read about in the full policy details), but in general your Duuo insurance policy covers you for direct physical loss or damage of your gear.

If I do need to make a claim, how much money will I get back from my Duuo insurance policy?

Once you start the process of booking coverage for a rental period, you’ll be able to see the maximum value of your policy. This is determined by a few key factors, including the value of your gear.  

If your gear is less than 24 months old (from the date of manufacture), Duuo will pay for its replacement cost or the cost of repairs up to the limit of your insurance policy.  

If your gear is more than 24 months old (from the date of manufacture), Duuo will pay for its actual cash value up to the limit of your insurance policy.

Regardless of the age of your gear, you are always limited to the maximum value of your policy. That’s why it’s important to list your gear accurately when purchasing your Duuo policy.

How do I purchase insurance through Duuo?

Well, it’s really very easy! Creating an account with Duuo and purchasing coverage for your gear takes just a few minutes and can be done completely online. Plus, once you have an account you’ll be able to purchase new policies in just seconds.