Who is Duuo?
Created by Co-operators, Duuo is dedicated to creating innovative insurance solutions that meet the needs of a new breed of Canadians. Our vendor insurance product was designed to provide liability coverage for exhibitors that are working to showcase their unique products and services at events and trade shows in Canada.
What Does Vendor Insurance Cover?
Duuo’s Canadian vendor insurance policies cover the following:
- Event liability (Bodily Injury & Property Damage)
- Tenants’ Legal Liability
- Medical payments*
*We offer limited coverage for medical expenses incurred. For more detailed information on what’s covered, please refer to your policy.
How to purchase
With Duuo’s on-demand, online platform, you can purchase vendor insurance in Canada in less than 5 minutes.
Simply click the get quote button, fill in 3 short questions, and then boom, you’ve got a quote! To complete purchase of coverage, sign up for a free Duuo account to add your additional insured. It’s really that easy! Duuo even gives you the option to send your Confirmation of Liability Insurance directly to the host or venue where you’ll be operating your booth or kiosk.
Frequently Asked Questions
What is the liability limit for Duuo vendor insurance?
You can choose between a $2,000,000 or $5,000,000 liability limit when you are purchasing your policy.
Where is Duuo vendor insurance available?
Duuo vendor insurance is available in select Canadian provinces. It is not yet available in the territories. While not yet available, we are expecting to launch our vendor insurance product in Quebec soon.
Is there a deductible?
There is no deductible applicable to liability claims, however, if you have purchased our optional Business Property Coverage, there is a $1,000 deductible applicable to those losses.
Can I use Duuo vendor insurance for an event that takes place outside of Canada?
Duuo is exclusively available in Canada, and as a result we can only offer coverage for events that take place exclusively in Canada.
The event host asked to have their business address listed on the Certificate of Insurance– can I add this after I’ve purchased my policy?
We are currently working on making this function available to our clients, but for the time being it is not something we offer.
If you need to make a change to your Certificate of Insurance after you’ve purchased your policy, we recommend you log in to your Duuo account and cancel your original policy. We’ll instantly refund 100% your policy premium, but this may take up to 7 days to appear on your credit card. After you have been refunded, you can purchase a new policy with the updated information.
To avoid this situation, we recommend taking time to ensure every detail has been correctly filled out when you are adding insureds to your Certificate of Insurance.
If I have multiple events in the same week, will this policy cover me for each of them?
Our vendor insurance policies will cover the policy holder for one specific vending opportunity at one event for the selected time frame. If you wish to purchase coverage for multiple events, you will need to purchase a separate policy for each.
My market referred me to Duuo, how do I get the discount?
You can select your market through the drop-down menu of our purchase flow! Once your market is selected, you can choose your vendor package and from there, the discount will automatically be applied.
If you don’t see your market or event listed in the drop-down, please reach out to our customer support team!
Do you offer multi-day/seasonal/annual packages?
If you exhibit at multiple events per year, your best option is to consider our Multi-Day “Flex Policies”, exclusively available through our partnership with Canadian Farmers’ Markets.
Our Flex Policies come in 150-Day, 26-Day and 4-Day packages and go as low as $1.25/day! They allow you to only pay for the days you need, while giving you the freedom to exhibit at any events in your province (not limited to farmers’ markets!). Access these packages by becoming a vendor member in your province. Unfortunately these packages are only available to select provinces. To learn more, please select yours: